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IS IT POSSIBLE TO USE VOLTA FOR MULTI-PARTY VOICE AND VIDEO CALLS?

This feature will be available soon – stay tuned!

WHEN WILL VOLTA WIRELESS PHONES BECOME AVAILABLE?

Volta Private Phones are available now. Usually phone orders ship within 1 – 2 business days after your order. You...

HOW LONG WILL IT TAKE FOR MY SIM CARD TO ARRIVE?

We ship SIM cards on the next business day after your order is placed. Within the US, shipping should take...

WHAT WILL BE THE ETA FOR MY ORDER?

For SIM card orders, we normally ship SIM cards on the next business day. From ship date to delivery normally...

WHY WON’T MY SIM CARD FIT IN MY PHONE?

The Volta Wireless SIM card is actually 3 SIM cards in one – standard, mini and nano. To get the...

THE VOLTA PHONE IS COMPATIBLE WITH WHICH CASES?

The Volta Private Phone and Volta Private Phone Pro each come with its own case. In details, each come with:...

HOW MANY SIM CARDS DO VOLTA PRIVATE PHONES SUPPORT?

Up to two SIM cards can be used simultaneously in the Volta Private Phone and the Volta Private Phone Pro.

HOW DO I ORDER A VOLTA PRIVATE PHONE WHEN I ALREADY PURCHASED A SUBSCRIPTION?

To order a Volta Private Phone when you already have a subscription, Pls go to the homepage, Volta Wireless –...

WHEN WILL THE VOLTA PRIVATE PHONES BE AVAILABLE?

Volta Private Phones are available now. Usually phone orders ship within 1 – 2 business days after your order. You...

WHAT ARE THE MAIN DIFFERENCES BETWEEN THE PHONES?

  Volta Private Phone – secure hardware with a secure OS (no tracking by Google or Apple); secure updates directly...

WHY WON’T MY SIM CARD FIT IN MY PHONE?

The Volta Wireless SIM card provides multiple sizes in the same card: standard SIM, mini-SIM and nano-SIM. We do this...

CAN I USE BOTH MY EXISTING MOBILE NUMBER AND VOLTA’S PRIVATE NUMBER AT THE SAME TIME?

Yes, you can use both numbers at the same time. When you make calls, those who do not use Volta...

DO I NEED A VOLTA PRIVATE NUMBER IN ORDER TO USE VOLTA?

No, you can keep your existing mobile number. However, during the start-up process, Volta Wireless will provide you with a...

Can I use my current provider and Volta Wireless mobile coverage at the same time?

Yes, you can. In order to use both Volta Wireless mobile service and your current provider’s service at the same...

Why won’t my Phone app and Messages app work on my mobile phone with Volta Wireless?

For security reasons, Volta Wireless is a data-only service. Volta Wireless does not support traditional Voice and SMS service. All...

WHY AM I CHARGED 25% FOR TAXES AND FEES?

For Services In the US all mobile providers are obligated to charge several different government taxes and fees on mobile...

IS IT POSSIBLE TO TRY VOLTA FOR FREE BEFORE I SUBSCRIBE?

Volta does not offer a free trial plan. However, the Digital Nomad plan (regularly $39.99/month) that includes unlimited private talk,...

HOW CAN I CANCEL MY SUBSCRIPTION?

In order to cancel your subscription, please contact “Volta Support”.

AM I ABLE TO PAY FOR MY SUBSCRIPTION USING DIGITAL CURRENCIES (SUCH AS BITCOIN)?

Not at the moment, but Volta Private Payments will evolve in the near future – we are in the process...

HOW CAN I CHANGE MY SUBSCRIPTION PLAN?

In order to change your subscription plan, please contact “Volta Support”.

I HAVEN’T PURCHASED A SUBSCRIPTION PLAN YET – I ONLY USE THE FREE VOLTA PRIVATE MESSENGER. HOWEVER, WHEN ENTERING MY “ACCOUNT” SECTION, I SEE THE “VOLTA PRIVATE PAYMENTS” OPTION. CAN I USE IT EVEN THOUGH I HAVEN’T PURCHASED THE CORRESPONDING PLAN?

No, Volta Private Payments is available to use only if you buy one of the corresponding plans.

HOW CAN I CREATE A FREE VOLTA PRIVATE MESSENGER ACCOUNT?

Go to the “Plans” page and scroll down. You will see the following text above the “All Plans Include” section:...

HOW DOES VOLTA PRIVACY WORK IF I TALK OR EXCHANGE MESSAGES WITH A NON-VOLTA USER?

Volta Private Numbers are completely anonymous, meaning that a telecommunications listener won’t be able to determine who is calling or...

WHAT IS LOW DATA USAGE MODE AND HOW DOES IT WORK?

The unique SC Protocol makes Volta Messenger one of the lowest data consuming communications apps on the market. If your...

WHAT MAKES VOLTA MESSENGER GROUPS SO AWESOME?

Volta Messenger groups are a powerful communication tool for instant messaging. Here are a few key features that make them...

HOW DO I START SECURING MY INTERNET ACTIVITY WITH VOLTA WIRELESS? HOW DO I ACTIVATE VOLTA PRIVATE NETWORK VPN?

To start securing your internet activity, download and activate Volta Private Network: In the Volta Wireless app, go to Settings...

DOES VOLTA TRACK MY ACTIVITY?

One of the founding principles of Volta is what we call our “No Logs” policy. This means that we refuse...

HOW IS VOLTA PROTECT DIFFERENT FROM OTHER VPN SERVICES?

A VPN is one of the best ways to mask your online activity. When using a VPN, your data connection...

WHAT IS A VPN?

A VPN is the best way to mask your online activity. When using a VPN, your data connection is encrypted,...

WHAT IS KILL SWITCH AND HOW DOES IT WORK?

Kill Switch is a feature that helps prevent unprotected access to the internet in which your traffic does not go...

HOW DO I BLOCK CALLS?

There are four ways to block calls in the Volta Wireless app: Option 1: Tap the “Calls” button to see...

WHAT IS THE SIGN-UP PROCESS?

The process to subscribe and start using Volta Wireless works as follows: Option 1: Order a Volta Private Phone +...

I’M HAVING ISSUES WITH COUNTRY CODES GETTING CHANGED IN MY CONTACTS APP SINCE INSTALLING THE VOLTA WIRELESS SIM. WHAT DO I DO?

Pls turn off Dial Assist on your phone: How to Turn Off Dial Assist on iPhone Open the Settings app....

How do I download the Volta Wireless app?

Please go to this webpage and follow the instructions: volta-app-download – Volta (voltawireless.com)

How do I use my phone number once I have ported it in?

After your current number will be ported to Volta Wireless, you will still log into the Volta Wireless app with...

I HAVEN’T PURCHASED A SUBSCRIPTION PLAN YET – I ONLY USE THE FREE VOLTA PRIVATE MESSENGER. HOWEVER, WHEN ENTERING MY “ACCOUNT” SECTION, I SEE THE “VOLTA PRIVATE PAYMENTS” OPTION. CAN I USE IT EVEN THOUGH I HAVEN’T PURCHASED THE CORRESPONDING PLAN?

No, Volta Private Payments is available to use only if you buy one of the corresponding plans.

CAN I USE THE SAME CREDIT CARD TO PAY FOR ALL OF MY SUBSCRIPTIONS?

Yes, you can use the same credit card to pay for all of your subscriptions.

HOW CAN I SET UP A CRYPTO-WALLET THAT ISN'T ON AN EXCHANGE?

Volta Wireless is not involved with digital currency and cannot provide you with either a secure or simple way to...

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To use Volta Private Mobile, please Get a SIM.

Without a Volta SIM, you will be unable to use Volta Private Mobile.