Getting Started

Last modified: December 28, 2021

  1. Purchase a Subscription
  • Go to https://voltawireless.com/catalog/
  • Select a subscription plan
  • Create an account – enter an email address; enter password twice
  • Enter payment method and complete transaction

 

  1. Validate email address
  • Check inbox for email validation message from Volta
  • Open email validation message from Volta and tap the email validation link
  • Website should open to email validation screen
  • After successful email validation, website should then automatically go to the login screen
  • Login to account using email address and password

 

  1. Select Volta Private Number
  • Volta will present you with a Volta Private Number
  • You may
    • Accept Number – just tap the button, enter your password to confirm
    • Get New Number – tap this button to then select a new Volta Private Number by location or area code
    • Port In Existing Number – tap this button to port over your existing phone number. Please note that the ability to port in an existing number depends entirely on your current mobile provider.

 

Note: All Volta Private Numbers are US or Canadian numbers because only the US and Canada will issue phone numbers without requiring the provision of government-issued identification.

 

  1. Select SIM/eSIM
  • Select a physical SIM card
    • Pro: one physical SIM card provides seamless coverage in every country covered by Volta
    • Con: you must provide a physical delivery address to receive a SIM card
  • Select an eSIM
    • Pro: eSIMs are downloaded directly from Volta without requiring a physical delivery address
    • Con: each eSIM covers only one region of the world, and you will have to manually switch between eSIMs if you will travel from one region to another

 

  • Installing an eSIM:
    • When you select an eSIM, you will be taken to a page where a QR code will be displayed. This QR code will also be sent to you by email.
    • Please scan this QR code with the device on which you want to install the eSIM.
    • QR codes can only be scanned one time, so please be sure to scan it only with the device on which you plan to use the eSIM.

 

Notes:

An eSIM may be used together with a physical SIM from a different operator. You should just configure your other operator’s SIM card for voice/sms and the Volta eSIM for data.

Your first SIM/eSIM is free. Each additional SIM card costs $10. Each additional eSIM costs $2.50.

 

  1. Activate SIM/eSIM
  • If you order a SIM card, you should wait until you will receive your SIM card before activating it.
  • Once you will receive your physical SIM card or download and install your eSIM, please log into My Account and select “Manage SIM”.
  • On the Manage SIM page you will see each SIM card and/or eSIM listed.
  • Next to the SIM/eSIM that you wish to activate, please tap the “Activate” button.

 

Note: This is also how you will switch between eSIMs if you will travel between regions of the world.

 

  • After activating your SIM/eSIM,
    • Please make sure that Cellular Roaming is active on your device.
    • Please set your device APN to “tn1”

 

  1. Download and use the Volta app
  • Download the Volta app, login with your Volta Private Number and password
  • Start using all the great benefits of Volta!

 

Notes:

For your security, the Volta SIMs/eSIMs are data-only. As a result your phone’s regular “Phone” and “Messages” apps for making calls and sending SMS messages will no longer function.

To make a phone call or send an SMS, you should use the Volta app. Through the Volta app, you will be able to communicate with anyone – both other Volta users and non-Volta users.

 

 

 

 

 

 

 

 

 

Please wait while Volta completes activation

of your Volta Private Number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To use Volta Private Mobile, please Get a SIM.

Without a Volta SIM, you will be unable to use Volta Private Mobile.