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Volta Protect is an easy-to-use VPN that will hide your IP address and encrypt your internet activity. No one should be able to track you, your location or your online activity. Turn it on with just the tap of a button.
With multi-layer, military-grade encryption, enjoy secure, high definition voice and video calls, messaging, and file transfers of any type with Volta Messenger. A safe place to communicate without worrying about unwanted listeners.
Volta Pay ensures safe, easy and most importantly, private mobile payments. Unlike other mobile payment apps, Volta does not make money selling your data. Volta Pay will not collect or share your sensitive information, like location, contacts or shopping habits with anyone.
Volta Protect is an easy-to-use VPN that will hide your IP address and encrypt your internet activity. No one should see your credit card details or your online activity. Turn it on with just the tap of a button.
With multi-layer, military-grade encryption, enjoy secure high definition voice and video calls, messaging, and file transfers of any type with Volta Messenger. A safe place to communicate without worrying about unwanted listeners.
Volta Pay ensures safe, easy and most importantly, private cashless transactions. Unlike other mobile payment apps, Volta does not make profits by selling your data. Volta Pay will not collect or share your sensitive information, like location, contacts, shopping habits with anyone.
Volta Mobile delivers the most reliable, secure coverage worldwide with unlimited, encrypted talk, text and high speed data on multiple networks in over 130 countries. You’ll stay connected and off the grid at the same time.
Three levels of robust, military-grade encryption algorithms that surpass standards used by the NSA, empower you to control access to your location, communications, internet activity, shopping and more.
Volta doesn't collect your data, monitor your communications or track your activity. So we can't sell your data, governments can't access it, and criminals can't steal it.
Get everything you need in one, easy-to-use app. Take back control of your personal information with just a few taps.
Secure Browsing on up to 6 devices at the same time. With just the touch of a button, Volta encrypts your internet activity and hides your IP address, helping make sure no one can track your online activity.
With Multi-Layer, Military-Grade Encryption, enjoy secure, high-definition voice calls, video calls, messaging and file transfers with up to 1,000 people at the same time, giving you a safe way to communicate without worrying about anyone listening in.
Make Safe Mobile Payments to anyone, almost anywhere in the world with no fees and no one collecting any information on your financial transactions.
Fast, Reliable, Secure Mobile Service worldwide with unlimited talk, text and high-speed data on over 800 networks in 200+ countries. And no network operators will have access to your identity, location, communications or online activity.
Volta Wireless is an app that empowers you to stop tech companies, mobile providers and even government agencies using your mobile phone to track your every move. Just download Volta Wireless and within minutes not even mobile network operators will be able to track your location, identity, communications, internet activity, financial transactions and more.
Volta Wireless provides mobile coverage in 200 countries, encrypts your communications and internet activity so they can’t be tracked, and provides a private payments platform through which you can send money to anyone, almost anywhere without fees and without anyone tracking your financial transactions. Try Volta Wireless today!
All Volta Wireless subscription plans provide unlimited private talk, text and low-speed data in 200+ countries, a new anonymous phone number, encrypted high-definition voice and video calls, messaging and file transfer with up to 1,000 people at the same time, secure internet browsing on up to 6 devices at the same time, and safe payments to anyone almost anywhere with no fees and no one monitoring your financial transactions.
The main difference between each subscription plan is the list of countries in which unlimited private high-speed data is available:
Volta Digital Nomad: US, Europe, Thailand, Hong Kong, South Korea, Taiwan, Malaysia, Indonesia, Bangladesh, Kazakhstan, and South Africa.
Volta World Traveler: adds all of Asia and the CIS to the list above.
Volta VIP: adds Latin America, Canada and the Middle East to the list above.
To learn how to do almost anything with Volta Wireless, please visit our How do I…? page.
To contact Volta Wireless Customer Support, please click here.
Your IP address is the way most websites, browsers, streaming services, and others determine your location and identity. Volta Wireless includes a VPN to hide your IP address and encrypt your internet activity, so no one will be able to use your IP address to determine your location.
Mobile networks constantly track the location of every SIM on their network. So the key to preventing mobile networks from tracking your location is not to prevent them from tracking your SIM, but to prevent them from knowing to whom the SIM belongs. Your Volta Wireless SIM does not have any information on your identity or phone number. The Volta Wireless SIM provides data-only roaming access to mobile networks without sharing any phone number or identity information with those networks. As a result, your SIM appears to the mobile network just like one of the millions of data-only SIMs used in industrial automation and logistics solutions all over the world. So the mobile network has no reason to believe that there is any individual associated with your SIM.
And because you sign up for Volta Wireless without providing any personal information, even we don’t know your identity, so we couldn’t share it with anyone even if we wanted to (which we don’t).
Unlike other encrypted messengers that use only one layer of End-to-End encryption based on open-source encryption protocols, Volta Wireless uses three levels of robust, military-grade encryption algorithms that surpass the standards recommended by the NSA for Top Secret communications, empowering you to secure both your content and metadata at all times.
Volta’s servers have no user communications. We have built all our systems based on ‘Ignorance by Design’, meaning even we do not have the ability to access your data. And because we refuse to collect your data, we have eliminated the possibility of monitoring, intruder entry, or backdoors being used by mobile operators, ISP’s, governments, hackers or anyone else to siphon off your communications or personal data.
And when combined with Volta Private Network VPN, all of your communications are encrypted with another layer of AES-256 bit encryption.
Activate Volta Private Network VPN with just one click, and you will hide your IP address and encrypt your internet activity with AES-256 encryption, the same standard recommended by the NSA for Top Secret communications.
With Volta Wireless, you can trust that your online activity will not be monitored by anyone, not even us. No one (including us), will know when you go online, the servers, IP addresses or websites you visit, the content you download or even how much time you spend online.
In addition, Volta Wireless provides DNS Leak Protection – a feature that not all data protection services or VPN’s offer. Once Volta Private Network VPN has connected, your device will only use DNS servers operated by Volta Wireless. This security measure will keep your traffic from exposure to mobile operators, internet service providers and hackers, who may be watching your network.
You don’t need a PhD in cybersecurity to use Volta Private Network VPN – just activate it with just the touch of a button. One click and you can stop anyone tracking your internet activity.
While the Volta Wireless app can stop tech companies and mobile operators using your mobile phone to track your every move, with today’s mobile phones Apple or Google is still able to track your activity through your phone’s operating system. In fact, iOS-based phones communicate data about you to Apple 52 times a day on average. And Android-based phones communicate data about you to Google over 340 times a day on average.
To empower you to stop Apple and Google using your phone’s operating system to track your every move, Volta Wireless developed the Volta Private Phone. You can learn more about it here. (https://voltawireless.com/phones/)
Government agencies rarely attempt to track peoples’ activity through their mobile phones directly. Instead, they simply go to mobile providers and tech companies that are already collecting this data and demand that they share it with the government. Or the government may go out to commercial data brokers and purchase the same data without having to speak directly with the mobile providers or tech companies. So by preventing these tech companies and mobile providers from tracking you and collecting your data, Volta Wireless also helps stop government agencies from using your mobile phone to track your every move.
Volta Messenger is a highly secure communications platform that provides encrypted high definition voice and video calls, as well as messaging and encrypted file transfer.
In a world where everyone’s data is siphoned from them, Volta has created a secure space where people can talk to each other without worrying about unwanted listeners.
Multi-Level Encryption
Volta uses three levels of robust military-grade encryption algorithms that surpass the standards recommended by the NSA. With end-to-end encryption, your communications are protected from start to finish and your personal data stays yours.
Ignorance by Design
Unlike most providers, we don’t monitor your private information, location or activities. From the outset, we’ve designed our systems to make it impossible for us to collect your data, so we can’t sell your information, the government can’t request it and hackers can’t steal it.
Secure File Transfer
View, download, transfer and share all types of files securely with Volta’s state-of-the-art cryptography. With Volta you can transfer files of up to 50MB in size – more than 3X larger than other messaging services. Along with large file transfer size, Volta also transfers files 3X faster than other messaging apps.
Surveillance-Free Conversations
Speak freely with voice or video calls and messages knowing no one but the person you’re talking to can access your conversation, not even us.
Multimedia and Group Messaging
Instantly exchange text messages, photos, videos, voice/video recordings, GIFs and any other files with one friend or up to 50 friends at the same time with Volta. Voice and video messages can be recorded with a single tap.
Always High-Speed and HD
With Volta, internet speed is now irrelevant. Whether you’re on a slow 2G or Edge cellular network or crowded public WiFi, enjoy clear voice and video with no buffering, no interruptions and no limited bandwidth.
Easy to Use
With Volta, you don’t have to sacrifice your personal information for the convenience of a digital lifestyle. It’s never been easier to take back control of your personal information. Start taking back control of your personal information with just one tap!
Try Volta today and take back control!
You are in control of your conversations.
Unlike other messaging and communications apps, Volta Messenger does not store or give out your personal information or messages to anyone, because we don’t have access to your messages in the first place. Volta has been designed from the beginning to ensure that we can’t collect or have access to your communications, location, activity or other personal information, thus eliminating the possibility of monitoring, intruder entry, or backdoors leading to your personal information.
Volta’s system is serverless
With our peer-to-peer technologies, your calls and messages are performed without a server or direct connection and are decentralized (there are no central servers that can be attacked, shut down, or forced to turn over data).
3 levels of robust encryption
Unlike other messaging and communications apps, Volta encrypts the entire communications chain with multi-level, military grade encryption, ensuring the complete confidentiality and authenticity of calls and messages, even across the most vulnerable or hostile networks.
With Volta you consume 6x less data
Volta cares about your MBs. You can make high quality calls on Volta for up to 7 minutes using a single Megabyte of bandwidth. To spend less data, you just need to turn on the ‘Low Data Usage’ mode from your app Settings.
Works with any internet speed
Always stay connected. Volta enables you to have clean, high quality audio and video calls even in poor/noisy networks.
Volta will never advertise and never collect or sell your data, ever.
Volta is supported 100% by subscriptions. Because of this, Volta has no need to advertise to our users. We started Volta with the sole purpose of empowering you to take back control of your personal information – enabling you to enjoy the convenience of a digital lifestyle without having to give up your free will. Built from the ground up with Ignorance by Design at its core, Volta will never collect your personal information or monitor your communications in any way. And because we never collect your data, we can’t sell it, the government can’t demand it and hackers can’t steal it.
Volta Messenger is for anyone who wants fast, secure and reliable instant messaging and calls to anywhere in the world, even with slow, noisy or overcrowded internet.
For the traveler on a budget
Volta Messenger easily adapts to slow internet and crowded WiFi. Users can use Volta Messenger on the go, without worrying about expensive roaming or bad internet. All you need is working WiFi to make free audio and video calls on Volta Messenger. And you can also save money, by turning on the “Low Data Usage” mode.
For the journalist, activist, lawyer, etc.
Designed for security, Volta Messenger is for transferring confidential files and having private calls and messaging with peace of mind that no one is listening in on your communications.
For the 21st century human being
For anyone concerned about their communications being spied on, their personal data being collected or sold, and for everyone who needs a communication platform for work, family, friends, networks, social life. Volta Messenger provides high quality audio calls with crystal clear voice and video calls with uninterrupted and realistic video. You can have safe group messages with colleagues or friends, without having to worry about security or your data appearing on the internet. Volta Messenger is also for companies and communities that need complete enterprise security in an easy-to-use platform to protect communications across teams, and with clients and partners.
Volta Messenger provides surveillance free communications (voice/video calls, messages and file transfers), without any compromises.
3 Levels of Encryption
We use 3 levels of robust, military-grade encryption (including end-to-end encryption), securing the entire journey of your content and metadata, from start to finish, and during transport.
Volta servers have no user communications.
We have refused to collect or have access to your data, thus eliminating the possibility of monitoring, intruder entry, or backdoors leading to your personal data.
No Backdoors
Unlike other providers, Volta does not create intentional flaws in its cryptosystem to bypass encryption.
No Profiling
Your privacy is never compromised. Volta does not sell analytics or usage data to anyone.
Volta Messenger works everywhere, even with the slowest internet connections: from 2G/EDGE to noisy Wi-Fi and Satellite networks. It automatically adapts to the internet you’re using, to provide the best quality calls possible. Activating the Low Data Usage mode when stuck with slow or expensive satellite networks allows you to talk for up to 7 minutes while using only 1 MB of bandwidth. To spend less data, activate the Low Data Usage mode from your app Settings. Disable Low Data Usage mode for the highest quality available.
In order for an app to work with Apple Car Play, the app must work with Apple’s Siri AI assistant. Research has shown that Siri is actually one of the least secure tools in the whole Apple iOS portfolio of offerings. As a result, Volta highly recommends disabling Siri on your Apple devices.
In order to maintain the security of your communications, we have chosen not to enable Volta Messenger to work with Siri, and due to the dependency of Apple Car Play on Siri, then Volta Messenger does not work with Apple Car Play.
In order to use Volta Messenger in the car, we recommend connecting your device to your car via Bluetooth instead. When connecting to your car via Bluetooth, you should be able to enjoy all the secure communications benefits of Volta Messenger, while not worrying about all of the security risks associated with Siri and Apple Car Play.
After downloading the app, when entering it for the first time you will be asked to provide your phone number with country code. If you have not created an account before with the phone number you provided, you will be asked to verify the number by entering a passcode that will be sent by SMS to the number provided. Once you will verify your number, you will be asked to create a password.
If you have already created an account for the phone number you provided, then you will be asked to enter your password or select “Forgot Password”.
After your login credentials have been validated, the app will ask for your first name, last name and profile picture. This information is optional, as it will be visible to other users of Volta Messenger, so you can choose to complete this information or not. If you do not, you will still be able to use the app without any issues. Only your phone number will be visible to other users of the app without your name or picture.
Volta Messenger will then ask for access to your contacts. The Volta Messenger app does not copy your contacts and does not share them with any servers. It merely accesses them in your Contacts app on your device to enable you to be able to communicate with your contacts through the Volta app. All of your contacts remain on your device only in your Contacts app.
Please note that you are not required to provide Volta with access to your contacts in order to use the Volta Messenger app, although using Volta Messenger will be easier if you do. Without access to your contacts, you will be required to enter phone numbers into your Volta Messenger app when you want to communicate with someone.
That’s it. Once you have completed these steps, you are ready to start communicating securely with Volta Messenger.
After entering (or not entering) your name and photo, Volta Messenger will ask for permission to use your contacts and notifications (for iOS) and contacts and storage (for Android).
Please note that the Volta Messenger app does not maintain its own Contacts list. We believe that your Contacts, like all your other personal information, should remain yours. The Volta Messenger app will ask for access so that you can use your contacts from the app to communicate. The Volta Messenger app does not share your Contacts with any servers. All of your Contacts remain on your phone in your Contacts app and only there.
The first time you will make an audio call, the app will ask permission to use your microphone. Providing your microphone permission is the only a way to make or receive calls. It has nothing to do with the app listening to or recording anything. Volta never monitors any of your communications and never monitors your microphone.
The first time you make a video call, the Volta Messenger app will ask permission to use your microphone and camera. Again, these are only a way to make and receive video calls. Volta never monitors any of your communications, never monitors your microphone or camera and never records anything.
The first time you will attempt to send a photo or video from your photos on your device, the Volta Messenger app will ask permission to use your photos.
Other than that, there are no other permissions that the Volta Messenger app requests. At Volta, we believe in Ignorance by Design, so we make every effort to ask for access to the bare minimum of resources required to make the app function, while at the same time not sharing any information from those resources with any servers or anything else, on your device or off.
To sign out of your account go to: app Settings → Your Profile section → Sign Out. When signing out the Volta Messenger app will ask you whether you want to: Keep History or Delete History.
• Keep History means you would like the app to save your calls/messages, etc., so that they can be accessed by you when you will sign back into the app on the same device.
• Delete History means you would like the app to erase all of your history on your device, meaning that information will no longer be accessible, even after you will sign back into the same device.
Transferring my chat history using same device
Keep History or Delete History works when you’re signing into the same device you signed out of.
Using a different device
As a part of Volta’s Ignorance by Design, the Volta Messenger app does not share any of your history (calls, texts, etc.) off of your device, ever. As a result, there is currently no option to transfer your call or chat history between devices. So if you’re going to change your device, your history will be deleted either way. This may not be convenient for some users, we understand, but our severless system has been developed with the goal of providing the most secure communications platform available on the market today. We prioritize security in all our decisions.
More about Volta Messenger’s serverless system
Volta does not store communications history on any servers; the entire information is only kept on the user’s device. With this peer-to-peer technology sending personal information has become truly private.
Signing into a different device
To use your account on a different device, simply sign into your account on the new device and start using it. Please note though that if you choose to sign into the same account from another device, you will automatically be signed out of the first device (with your history saved). Also, if you will later sign back into the first device, you will not have any access to any calls or chats made while using the second device.
Signing into Volta Messenger
To sign in, simply open the app → enter your number → enter your password
Using the same device
• When signing out the Volta Messenger app, you will be asked whether you want to: Keep History or Delete History. You can keep your history when you’re signing into the same device you signed out of.
Using a different device
• There is currently no option to transfer your chat history between platforms. So if you’re going to change your device, you will no longer have access to yourcall and chat history. We understand that this may not be convenient for some users, but our severless system has been developed with the goal of providing the most secure communications platform available on the market today. We prioritize security in all our decisions.
More about Volta’s serverless system
• Volta does not store communication history on any servers; the entire information is only kept on the user’s device. With this peer-to-peer technology sending private information has become truly private.
Volta Messenger works on most iOS and Android based smartphones and devices. Please note that the following operating systems are no longer supported:
• Android running lower than OS 4.4 (Kit Kat)
• iPhone running iOS versions lower than OS 9
If you currently use an older operating system, we recommend upgrading to a new version.
If you still can’t use Volta Messenger for some reason, then please contact us. Our highly trained support team will be happy to help you resolve any issues with using Volta Messenger.
The goal of Volta is to provide the most secure communications experience possible. As a part of that, the default setting on Volta Messenger is to not show a preview of any messages in any notifications.
If you want to see a message preview in notifications, then you can go to Settings -> Notifications and toggle Show Previews to the ‘on’ position.
When Show Previews is on, you will still only see a message preview if you were using Volta Messenger within the last 60 seconds. All messages sent and received in Volta Messenger are encrypted using multilayer encryption. And the decryption engine in the app is only active as long as the app is in active use.
In order to help ensure that your communications remain secure, Volta Messengerstops all decryption activity within 60 seconds or less after you stop actively using the app. Then it will begin decrypting communications as soon as you begin using the app again.
This means that you will sometimes receive a notification with no message preview even though you have turned Show Previews on. We understand that this may not be convenient for all of our users. Our Volta Messenger system has been developed with the goal of providing the most secure communications platform available on the market today. We prioritize security in all our decisions.
I want to use multiple numbers with one Volta account
If you have a dual SIM phone, please note that you must still choose one number to verify with Volta. There is no option to have one Volta account with two phone numbers at the same time. Each phone number represents a unique Volta account.
But you if want, you can create multiple accounts, each with its own phone number, set passwords for them and alternate between accounts on the same device by signing out/signing in (app Settings → Your Profile section → Sign Out).
I want to use the same Volta account on multiple devices.
Volta Messenger can only be activated with one account on one device at a time. This means that if you will use your account on a different device, you will be automatically signed out of the first device. When getting signed out automatically, the default is for your call and chat history to be kept on the device, as though you had signed out manually and selected ‘Keep History’.
Please note, if you’re going to change your device, you can not take your history with you from your old device to your new one. Volta does not store communication history on any servers; the entire information is only kept on the user’s device. For maximum security, when you will change devices, you should sign out of your old device (app Settings → Your Profile section → Sign Out) and select ‘Delete History’.
First of all, sorry about your phone.
Good news: All of your information in the Volta Messenger app is encrypted with our military-grade, multi-level encryption, meaning that it will be essentially impossible for anyone to access any of the data in your Volta Messenger app, if you have signed out. If you did not sign out of the Volta Messenger app before you lost your device, you can easily sign out of your lost device simply by logging into your account one time from a new device. Also, you can contact us to freeze or delete your account in such cases. Common thieves usually throw out the SIM card immediately (the phone is harder to locate this way), then wipe the devices and sell them, so there isn’t much risk for the data in case of regular petty theft.
Bad news: Unfortunately, there’s currently no option to transfer your chat history between devices. So if you’re going to sign in to your account from a different device, your history will not be available. We have this measure in place for security reasons.
How to recover your account:
Download Volta Messenger on a different device and enter your phone number and password. When signing into your account on the new device, you’ll be logged out from the previous device. You can continue using your account, but your prior history, unfortunately, will not be available on the new device.
Once you block a contact in Volta Messenger:
• The blocked contact will
o No longer be able to call you or send you messages in Volta Messenger.
o Not see updates to your VoltaSecure profile photo.
o No longer see your last seen or online status in the app
• No Voltamessages will be delivered from you to the blocked contact
• Any calls you attempt to place through the app will not go through.
• Any messages sent to a contact who has blocked you will always show one check mark (message sent), and never show a second check mark (message delivered).
We have made blocking contacts as secure and convenient as possible. It is important to note though that the blocked contact is never notified that they have been blocked. We’ve made this intentionally ambiguous in order to protect your privacy when you block someone. Thus, we also cannot tell you if you are being blocked by someone else.
The unique SC Protocol makes Volta Messenger one of the lowest data consuming communications apps on the market. If your internet is expensive or if you want to save on data, you can turn on the mode called, “Low Data Usage” to minimize the amount of data consumed during calls and messaging. Disable this mode for the highest quality voice and video calls. With Low Data Usage mode, you can talk up to 7 minutes while using only 1 MB of Internet data. Switch on/off Low Data Usage mode by going to Settings → Low Data Usage → Enable/Disable.
Volta Messenger groups are a powerful communication tool for instant messaging. Here are a few key features that make them stand out:
• UNIFIED HISTORY- Edit your messages after posting, delete them so that they disappear for you or for everyone.
• CROSS-PLATFORM AVAILABILITY- Access your messages anytime, from any number of your mobile devices.
• INSTANT SEARCH- Find the message you’re looking for, even among millions and filter with contact and date.
• REPLIES- Easily reply or forward certain conversations and keep communication efficient, no matter the group size.
• SMART NOTIFICATIONS- Mute the group conversation or pin the conversation to get notifications only when people reply to your messages.
• FILE SHARING- Send and receive files of any type, up to 50MB in size each, access them instantly on your other devices.
To create a group in Volta Messenger, in the Chats screen, tap on the pencil icon → tap Create Group and then select group members from your contacts or by manually entering their name/number.
Once you have added all of the contacts to your new Group→tap Next → enter a Name for your new Group→ tap Create.
Congratulations! You created your Group! Now you can start sending them messages, files, etc.
The maximum group size in Volta Messenger is 50 participants.
How to add members
To add members to an existing group, tap on the group chat → tap on the group name to open profile→ tap on Add Members. You can add members even when you are not the initial creator of the group.
How to remove members
To remove member(s), tap on the group chat → tap on the group name→ long press the name of the group member you want to remove (Android) → or tap edit on the top right corner → slide left on the group member to delete (iOS).
The removed member and all other group members will be notified that you have removed this member and the removed member will no longer receive notifications from your group. You can remove members even when you are not the initial creator of the group.
To leave a group simply open the group chat → tap on the group name → open the group profile info → scroll down → tap on Leave Group. After leaving a group you will no longer receive notifications from the group.
To view a group’s profile info, open the group chat → tap on the group name → you’ll get to the group profile page → there you’ll see a Group Settings button → tap on the Group Settings button → configure the admin settings there: Admins, who Edits Group Name, Who can add Members.
Please note – by default all members are Admins when the group is first created, until one of the group members changes these settings. When leaving a group of which you’re an admin, you’ll be asked to select another team member as an admin.
You can choose who sees your status in the app by going to Settings → Privacy → enable/disable Show My Online Status, Show When I’m Typing or Show Seen Status.
Remember that you won‘t see Last Seen timestamps for people with whom you don’t share your own.
Volta Messenger has some of the most advanced encryption and security architectures of any messaging app in the world today. Volta uses multi-layer encryption, including end-to-end encryption, securing the entire journey of your content and metadata, from start to finish, and during transport. Only you and the recipient can see the messages and files you send each other. Volta does not store your messages on any servers, so neither Volta, nor any third parties, have any access to any of your communications because everything is serverless.
You can edit or delete your messages after sending them so that they disappear for you or for everyone.
iOS: To edit or delete messages, go to Chats → open any chat → long press on a message → choose an action (Copy, Forward, Reply, Edit, Delete, Share via… or More. If you want to select multiple messages → select More → select as many messages as you want and Delete or → select Delete All.
Android: To do so go to Chats → open any chat → tap on a message → choose an action (Copy, Forward, Reply, Edit, Delete, Share via… If you want to select multiple messages → long press → select as many messages as you want → Delete them.
Delete for Me/ Delete for Everyone
Delete for Me deletes your selected messages from your side (your phone). You can choose Delete for Me to delete any message (yours or a recipient’s) anytime you want.
Delete for Everyone deletes messages from your phone and the recipient’s phone or group’s phones. You can only select Delete for Everyone for messages that you sent in the chat yourself, within 3 days of sending them.
If you or a recipient has deleted a message or you have lost access to any conversation for any reason, Volta cannot help you recover messages, regardless of how important they are. Volta cannot help because Volta does not store anything. We are serverless. And you cannot request information or messages about someone else. Volta does not have access or any records about any user.
Ever wish you could write something down but don’t have the time?
Just send yourself a message with the Volta Messenger app. To send media files or voice and text messages to yourself, go to your app Settings → Personal Messages → write to yourself. Or find your messages in the Chat section if you’ve already been messaging yourself.
Open a chat and click on the + icon →You will have options to send photos, videos, your location, contacts, links or any documents or other files → tap the Clip icon → attach files. For iOS devices, you can attach different kinds of files from your iCloud or Dropbox. For Android devices, you can choose files from the device storage. The maximum file size that can be transferred is 50MB.
When you look at the companies that provide free apps, almost all of them are engaged in what has been called, “the surveillance economy”. This means that in return for providing users with a free app, these companies collect data from their users’ devices – and not just on how their app is used. Most free apps today collect everything they can access on your device – your location, your contacts, websites you visit, your purchase history, your health information, payment methods – anything and everything they can. And they really don’t give you a choice.
We all accept the Terms of Service of free apps without reading them every day – who wants to try to sort out all of that legalese?
Unfortunately, if you review the details of the terms of service of almost all free apps, by using their apps, you agree to allow them to collect any and all data on your device and use it in any way they want. This means that these companies can collect any information they want from your device and then sell it to anyone willing to pay them money for it – and that is exactly what they do every day.
We formed Volta with the sole purpose of empowering you to take back control of your personal data – enabling you to enjoy the convenience of a digital lifestyle without having to give up your freedom.
Tech companies, governments, mobile operators and cybercriminals are constantly innovating to find new ways to collect and use your personal data. Because of this, Volta will continue to innovate to stay one step ahead and help you take back control of your personal data.
Constant innovation requires constant investment. And that is why Volta has decided to ask you to pay a monthly or annual membership fee for some of our offerings. With your membership fees, Volta will continue to innovate, improving the capabilities of our current technologies and services, while expanding our portfolio of offerings, empowering you to take back control of all of your personal data – your internet activity, your communications, your location, your financial information and much more. And as a member of Volta. you will get access to all of the innovative, new technologies and services we will introduce.
Try Volta now and take back control of your personal information.
A VPN is one of the best ways to mask your online activity. When using a VPN, your data connection is encrypted, so mobile operators, ISPs, governments, cybercriminals and other third parties cannot see the websites you visit, the messages you send and the files you download. A VPN also hides your IP address, helping to hide your location from websites and others that utilize your IP address to determine your location.
Unfortunately, many providers of VPN services do not invest as heavily in developing their VPN infrastructure as Volta. As a result, users often experience slow-downs in their internet connections.
Worse, many providers of VPN services actually monitor their users’ activity and collect all their users’ personal data themselves, using it to advertise to their users, as well as selling their users’ data to companies, governments and other third parties without caring who they are or even how they plan to use that personal data.
We founded Volta with the sole purpose of empowering you to take back control of your personal information – enabling you to enjoy the convenience of a digital lifestyle without having to give up your free will.
With that objective in mind, we made the decision early on that Volta will never collect our users’ personal information. Because we don’t collect our users’ personal information, we can’t sell it, the government can’t demand it and cybercriminals can’t steal it.
As a part of that decision to never collect our members’ personal information, Volta made the decision to develop all of our technologies and services based on ‘Ignorance by Design’. This industry term means that all of Volta’s technologies and services are designed so that even if someone (i.e. – the government) tried to force us to collect your data, we do not have access to any of our members’ personal information or internet activity. As a result, we can never provide that information to anyone, and hackers can never break into our systems and steal it.
Volta ensures that you are protected, even from us. And VoltaProtect helps prevent unwanted eyes from spying on you and tracking your every move online. With VoltaProtect,
• Your IP address stays private, helping you to mask your location from websites and others that use your IP address to determine where you are.
• All of your internet activity will be encrypted, using our cutting-edge encryption algorithms that surpass the recommendations of the NSA.
• And you will be connected to one of our 5000+ servers in 16 countries worldwide, ensuring you always have the fastest connection possible.
VoltaProtect conceals your IP address, hiding your true location, while encrypting all of your online activity, and our wide range of servers around the world ensure you have the fastest possible connection – all together giving you the freedom to safely browse the internet whenever you want to from wherever you are.
With VoltaProtect, your personal data stays right where it belongs – in your control.
One of the founding principles of Volta is what we call our “No Logs” policy. This means that we refuse to collect, store or sell any of your personal data. Your email address, phone number and your billing information is the only information we collect, solely for the purpose of providing you services.
As a part of our No Logs policy, Volta has also made the decision to build “Ignorance by Design” into all of our technologies and services, meaning that it is impossible for us to access any of your personal information – your location, IP address, internet activity or any other personal information.
To prove that we do not collect your data in any way, we have engaged a professional audit firm to conduct an audit of all of our technology platforms. As soon as that audit will be complete, we will post a summary of the audit results on our website for you to review.
Volta empowers you to keep your information exactly where it should be – in your control.
We accept payments with credit cards and many crypto currencies.
For more information, refer to your order page and follow the steps needed to make a subscription payment. Available payment methods will be listed below the subscription packages.
The Taxes & Fees row in the Order Summary includes several different taxes and fees that we are obligated to pass on by the various jurisdictions in which we operate. These include but are not limited to
If we had a choice, we would of course prefer not to add these charges to your invoice. Unfortunately, we are obligated to include them in order to meet our tax and compliance requirements.
You may experience a delay in account activation due to the verification of your payment.
In the case that your payment was wrongly flagged for fraud, your payment will be reverted back to your credit card. To complete your purchase, please contact your credit card provider to resolve any open questions and then try again.
If you have any additional questions or would like any update on your payment method, please contact our support team.
Payments may fail for various reasons. In the event of a failed credit card payment, these tips may be useful:
If you tried to make a purchase with a credit card but your account is still inactive, this may be due to:
Crypto Currency Payments
A coupon may be applied at the time of purchase. When you select your plan and have verified your email address and phone number, then you will be taken to the Order Confirmation page.
On the Order Confirmation page is a box where you can enter your coupon code. After entering your coupon code, please tap the “Update Order” button.
Your subscription will automatically update to match the special subscription offer provided by your coupon.
If you run into any issues, please verify that you entered the coupon code correctly and try again. If it still does not work, please feel free to contact our Support team for help.
We accept most prepaid cards, as long as they contain all the information found on a regular credit card. If using a prepaid card, it must be registered online with an address and a name. Find more information about prepaid cards on the prepaid card’s user’s guide.
Most prepaid Visa cards are known to work, as well as some others. Some prepaid cards apply a conversion fee of about 3-5%, which is not included in our pricing.
If you are experiencing issues while making a payment, make sure your card allows international and recurring payments. We also recommend you clear your browser cache and disable any ad blocking, privacy or security browser extensions.
Please contact our support team and provide us with as much information as possible. By providing this information, we have a better ability to identify your payments. Helpful information includes:
Your payment information is kept and linked with your account in order for us to process membership renewals. However, your account is not linked with any of your online activity when connected to our services. If you wish to complete an anonymous payment, we recommend you use crypto currency.
Volta Wireless is an app that empowers you to stop tech companies, mobile providers and even government agencies using your mobile phone to track your every move. Just download Volta Wireless and within minutes not even mobile network operators will be able to track your location, identity, communications, internet activity, financial transactions and more.
Volta Wireless provides mobile coverage in 200 countries, encrypts your communications and internet activity so they can’t be tracked, and provides a private payments platform through which you can send money to anyone, almost anywhere without fees and without anyone tracking your financial transactions. Try Volta Wireless today!
All Volta Wireless subscription plans provide unlimited private talk, text and low-speed data in 200+ countries, a new anonymous phone number, encrypted high-definition voice and video calls, messaging and file transfer with up to 1,000 people at the same time, secure internet browsing on up to 6 devices at the same time, and safe payments to anyone almost anywhere with no fees and no one monitoring your financial transactions.
The main difference between each subscription plan is the list of countries in which unlimited private high-speed data is available:
Volta Digital Nomad: US, Europe, Thailand, Hong Kong, South Korea, Taiwan, Malaysia, Indonesia, Bangladesh, Kazakhstan, and South Africa.
Volta World Traveler: adds all of Asia and the CIS to the list above.
Volta VIP: adds Latin America, Canada and the Middle East to the list above.
To learn how to do almost anything with Volta Wireless, please visit our How do I…? page.
To contact Volta Wireless Customer Support, please click here.
Your IP address is the way most websites, browsers, streaming services, and others determine your location and identity. Volta Wireless includes a VPN to hide your IP address and encrypt your internet activity, so no one will be able to use your IP address to determine your location.
Mobile networks constantly track the location of every SIM on their network. So the key to preventing mobile networks from tracking your location is not to prevent them from tracking your SIM, but to prevent them from knowing to whom the SIM belongs. Your Volta Wireless SIM does not have any information on your identity or phone number. The Volta Wireless SIM provides data-only roaming access to mobile networks without sharing any phone number or identity information with those networks. As a result, your SIM appears to the mobile network just like one of the millions of data-only SIMs used in industrial automation and logistics solutions all over the world. So the mobile network has no reason to believe that there is any individual associated with your SIM.
And because you sign up for Volta Wireless without providing any personal information, even we don’t know your identity, so we couldn’t share it with anyone even if we wanted to (which we don’t).
Unlike other encrypted messengers that use only one layer of End-to-End encryption based on open-source encryption protocols, Volta Wireless uses three levels of robust, military-grade encryption algorithms that surpass the standards recommended by the NSA for Top Secret communications, empowering you to secure both your content and metadata at all times.
Volta’s servers have no user communications. We have built all our systems based on ‘Ignorance by Design’, meaning even we do not have the ability to access your data. And because we refuse to collect your data, we have eliminated the possibility of monitoring, intruder entry, or backdoors being used by mobile operators, ISP’s, governments, hackers or anyone else to siphon off your communications or personal data.
And when combined with Volta Private Network VPN, all of your communications are encrypted with another layer of AES-256 bit encryption.
Activate Volta Private Network VPN with just one click, and you will hide your IP address and encrypt your internet activity with AES-256 encryption, the same standard recommended by the NSA for Top Secret communications.
With Volta Wireless, you can trust that your online activity will not be monitored by anyone, not even us. No one (including us), will know when you go online, the servers, IP addresses or websites you visit, the content you download or even how much time you spend online.
In addition, Volta Wireless provides DNS Leak Protection – a feature that not all data protection services or VPN’s offer. Once Volta Private Network VPN has connected, your device will only use DNS servers operated by Volta Wireless. This security measure will keep your traffic from exposure to mobile operators, internet service providers and hackers, who may be watching your network.
You don’t need a PhD in cybersecurity to use Volta Private Network VPN – just activate it with just the touch of a button. One click and you can stop anyone tracking your internet activity.
While the Volta Wireless app can stop tech companies and mobile operators using your mobile phone to track your every move, with today’s mobile phones Apple or Google is still able to track your activity through your phone’s operating system. In fact, iOS-based phones communicate data about you to Apple 52 times a day on average. And Android-based phones communicate data about you to Google over 340 times a day on average.
To empower you to stop Apple and Google using your phone’s operating system to track your every move, Volta Wireless developed the Volta Private Phone. You can learn more about it here. (https://voltawireless.com/phones/)
Government agencies rarely attempt to track peoples’ activity through their mobile phones directly. Instead, they simply go to mobile providers and tech companies that are already collecting this data and demand that they share it with the government. Or the government may go out to commercial data brokers and purchase the same data without having to speak directly with the mobile providers or tech companies. So by preventing these tech companies and mobile providers from tracking you and collecting your data, Volta Wireless also helps stop government agencies from using your mobile phone to track your every move.
Volta Messenger is a highly secure communications platform that provides encrypted high definition voice and video calls, as well as messaging and encrypted file transfer.
In a world where everyone’s data is siphoned from them, Volta has created a secure space where people can talk to each other without worrying about unwanted listeners.
Multi-Level Encryption
Volta uses three levels of robust military-grade encryption algorithms that surpass the standards recommended by the NSA. With end-to-end encryption, your communications are protected from start to finish and your personal data stays yours.
Ignorance by Design
Unlike most providers, we don’t monitor your private information, location or activities. From the outset, we’ve designed our systems to make it impossible for us to collect your data, so we can’t sell your information, the government can’t request it and hackers can’t steal it.
Secure File Transfer
View, download, transfer and share all types of files securely with Volta’s state-of-the-art cryptography. With Volta you can transfer files of up to 50MB in size – more than 3X larger than other messaging services. Along with large file transfer size, Volta also transfers files 3X faster than other messaging apps.
Surveillance-Free Conversations
Speak freely with voice or video calls and messages knowing no one but the person you’re talking to can access your conversation, not even us.
Multimedia and Group Messaging
Instantly exchange text messages, photos, videos, voice/video recordings, GIFs and any other files with one friend or up to 50 friends at the same time with Volta. Voice and video messages can be recorded with a single tap.
Always High-Speed and HD
With Volta, internet speed is now irrelevant. Whether you’re on a slow 2G or Edge cellular network or crowded public WiFi, enjoy clear voice and video with no buffering, no interruptions and no limited bandwidth.
Easy to Use
With Volta, you don’t have to sacrifice your personal information for the convenience of a digital lifestyle. It’s never been easier to take back control of your personal information. Start taking back control of your personal information with just one tap!
Try Volta today and take back control!
You are in control of your conversations.
Unlike other messaging and communications apps, Volta Messenger does not store or give out your personal information or messages to anyone, because we don’t have access to your messages in the first place. Volta has been designed from the beginning to ensure that we can’t collect or have access to your communications, location, activity or other personal information, thus eliminating the possibility of monitoring, intruder entry, or backdoors leading to your personal information.
Volta’s system is serverless
With our peer-to-peer technologies, your calls and messages are performed without a server or direct connection and are decentralized (there are no central servers that can be attacked, shut down, or forced to turn over data).
3 levels of robust encryption
Unlike other messaging and communications apps, Volta encrypts the entire communications chain with multi-level, military grade encryption, ensuring the complete confidentiality and authenticity of calls and messages, even across the most vulnerable or hostile networks.
With Volta you consume 6x less data
Volta cares about your MBs. You can make high quality calls on Volta for up to 7 minutes using a single Megabyte of bandwidth. To spend less data, you just need to turn on the ‘Low Data Usage’ mode from your app Settings.
Works with any internet speed
Always stay connected. Volta enables you to have clean, high quality audio and video calls even in poor/noisy networks.
Volta will never advertise and never collect or sell your data, ever.
Volta is supported 100% by subscriptions. Because of this, Volta has no need to advertise to our users. We started Volta with the sole purpose of empowering you to take back control of your personal information – enabling you to enjoy the convenience of a digital lifestyle without having to give up your free will. Built from the ground up with Ignorance by Design at its core, Volta will never collect your personal information or monitor your communications in any way. And because we never collect your data, we can’t sell it, the government can’t demand it and hackers can’t steal it.
Volta Messenger is for anyone who wants fast, secure and reliable instant messaging and calls to anywhere in the world, even with slow, noisy or overcrowded internet.
For the traveler on a budget
Volta Messenger easily adapts to slow internet and crowded WiFi. Users can use Volta Messenger on the go, without worrying about expensive roaming or bad internet. All you need is working WiFi to make free audio and video calls on Volta Messenger. And you can also save money, by turning on the “Low Data Usage” mode.
For the journalist, activist, lawyer, etc.
Designed for security, Volta Messenger is for transferring confidential files and having private calls and messaging with peace of mind that no one is listening in on your communications.
For the 21st century human being
For anyone concerned about their communications being spied on, their personal data being collected or sold, and for everyone who needs a communication platform for work, family, friends, networks, social life. Volta Messenger provides high quality audio calls with crystal clear voice and video calls with uninterrupted and realistic video. You can have safe group messages with colleagues or friends, without having to worry about security or your data appearing on the internet. Volta Messenger is also for companies and communities that need complete enterprise security in an easy-to-use platform to protect communications across teams, and with clients and partners.
Volta Messenger provides surveillance free communications (voice/video calls, messages and file transfers), without any compromises.
3 Levels of Encryption
We use 3 levels of robust, military-grade encryption (including end-to-end encryption), securing the entire journey of your content and metadata, from start to finish, and during transport.
Volta servers have no user communications.
We have refused to collect or have access to your data, thus eliminating the possibility of monitoring, intruder entry, or backdoors leading to your personal data.
No Backdoors
Unlike other providers, Volta does not create intentional flaws in its cryptosystem to bypass encryption.
No Profiling
Your privacy is never compromised. Volta does not sell analytics or usage data to anyone.
Volta Messenger works everywhere, even with the slowest internet connections: from 2G/EDGE to noisy Wi-Fi and Satellite networks. It automatically adapts to the internet you’re using, to provide the best quality calls possible. Activating the Low Data Usage mode when stuck with slow or expensive satellite networks allows you to talk for up to 7 minutes while using only 1 MB of bandwidth. To spend less data, activate the Low Data Usage mode from your app Settings. Disable Low Data Usage mode for the highest quality available.
In order for an app to work with Apple Car Play, the app must work with Apple’s Siri AI assistant. Research has shown that Siri is actually one of the least secure tools in the whole Apple iOS portfolio of offerings. As a result, Volta highly recommends disabling Siri on your Apple devices.
In order to maintain the security of your communications, we have chosen not to enable Volta Messenger to work with Siri, and due to the dependency of Apple Car Play on Siri, then Volta Messenger does not work with Apple Car Play.
In order to use Volta Messenger in the car, we recommend connecting your device to your car via Bluetooth instead. When connecting to your car via Bluetooth, you should be able to enjoy all the secure communications benefits of Volta Messenger, while not worrying about all of the security risks associated with Siri and Apple Car Play.
After downloading the app, when entering it for the first time you will be asked to provide your phone number with country code. If you have not created an account before with the phone number you provided, you will be asked to verify the number by entering a passcode that will be sent by SMS to the number provided. Once you will verify your number, you will be asked to create a password.
If you have already created an account for the phone number you provided, then you will be asked to enter your password or select “Forgot Password”.
After your login credentials have been validated, the app will ask for your first name, last name and profile picture. This information is optional, as it will be visible to other users of Volta Messenger, so you can choose to complete this information or not. If you do not, you will still be able to use the app without any issues. Only your phone number will be visible to other users of the app without your name or picture.
Volta Messenger will then ask for access to your contacts. The Volta Messenger app does not copy your contacts and does not share them with any servers. It merely accesses them in your Contacts app on your device to enable you to be able to communicate with your contacts through the Volta app. All of your contacts remain on your device only in your Contacts app.
Please note that you are not required to provide Volta with access to your contacts in order to use the Volta Messenger app, although using Volta Messenger will be easier if you do. Without access to your contacts, you will be required to enter phone numbers into your Volta Messenger app when you want to communicate with someone.
That’s it. Once you have completed these steps, you are ready to start communicating securely with Volta Messenger.
After entering (or not entering) your name and photo, Volta Messenger will ask for permission to use your contacts and notifications (for iOS) and contacts and storage (for Android).
Please note that the Volta Messenger app does not maintain its own Contacts list. We believe that your Contacts, like all your other personal information, should remain yours. The Volta Messenger app will ask for access so that you can use your contacts from the app to communicate. The Volta Messenger app does not share your Contacts with any servers. All of your Contacts remain on your phone in your Contacts app and only there.
The first time you will make an audio call, the app will ask permission to use your microphone. Providing your microphone permission is the only a way to make or receive calls. It has nothing to do with the app listening to or recording anything. Volta never monitors any of your communications and never monitors your microphone.
The first time you make a video call, the Volta Messenger app will ask permission to use your microphone and camera. Again, these are only a way to make and receive video calls. Volta never monitors any of your communications, never monitors your microphone or camera and never records anything.
The first time you will attempt to send a photo or video from your photos on your device, the Volta Messenger app will ask permission to use your photos.
Other than that, there are no other permissions that the Volta Messenger app requests. At Volta, we believe in Ignorance by Design, so we make every effort to ask for access to the bare minimum of resources required to make the app function, while at the same time not sharing any information from those resources with any servers or anything else, on your device or off.
To sign out of your account go to: app Settings → Your Profile section → Sign Out. When signing out the Volta Messenger app will ask you whether you want to: Keep History or Delete History.
• Keep History means you would like the app to save your calls/messages, etc., so that they can be accessed by you when you will sign back into the app on the same device.
• Delete History means you would like the app to erase all of your history on your device, meaning that information will no longer be accessible, even after you will sign back into the same device.
Transferring my chat history using same device
Keep History or Delete History works when you’re signing into the same device you signed out of.
Using a different device
As a part of Volta’s Ignorance by Design, the Volta Messenger app does not share any of your history (calls, texts, etc.) off of your device, ever. As a result, there is currently no option to transfer your call or chat history between devices. So if you’re going to change your device, your history will be deleted either way. This may not be convenient for some users, we understand, but our severless system has been developed with the goal of providing the most secure communications platform available on the market today. We prioritize security in all our decisions.
More about Volta Messenger’s serverless system
Volta does not store communications history on any servers; the entire information is only kept on the user’s device. With this peer-to-peer technology sending personal information has become truly private.
Signing into a different device
To use your account on a different device, simply sign into your account on the new device and start using it. Please note though that if you choose to sign into the same account from another device, you will automatically be signed out of the first device (with your history saved). Also, if you will later sign back into the first device, you will not have any access to any calls or chats made while using the second device.
Signing into Volta Messenger
To sign in, simply open the app → enter your number → enter your password
Using the same device
• When signing out the Volta Messenger app, you will be asked whether you want to: Keep History or Delete History. You can keep your history when you’re signing into the same device you signed out of.
Using a different device
• There is currently no option to transfer your chat history between platforms. So if you’re going to change your device, you will no longer have access to yourcall and chat history. We understand that this may not be convenient for some users, but our severless system has been developed with the goal of providing the most secure communications platform available on the market today. We prioritize security in all our decisions.
More about Volta’s serverless system
• Volta does not store communication history on any servers; the entire information is only kept on the user’s device. With this peer-to-peer technology sending private information has become truly private.
Volta Messenger works on most iOS and Android based smartphones and devices. Please note that the following operating systems are no longer supported:
• Android running lower than OS 4.4 (Kit Kat)
• iPhone running iOS versions lower than OS 9
If you currently use an older operating system, we recommend upgrading to a new version.
If you still can’t use Volta Messenger for some reason, then please contact us. Our highly trained support team will be happy to help you resolve any issues with using Volta Messenger.
The goal of Volta is to provide the most secure communications experience possible. As a part of that, the default setting on Volta Messenger is to not show a preview of any messages in any notifications.
If you want to see a message preview in notifications, then you can go to Settings -> Notifications and toggle Show Previews to the ‘on’ position.
When Show Previews is on, you will still only see a message preview if you were using Volta Messenger within the last 60 seconds. All messages sent and received in Volta Messenger are encrypted using multilayer encryption. And the decryption engine in the app is only active as long as the app is in active use.
In order to help ensure that your communications remain secure, Volta Messengerstops all decryption activity within 60 seconds or less after you stop actively using the app. Then it will begin decrypting communications as soon as you begin using the app again.
This means that you will sometimes receive a notification with no message preview even though you have turned Show Previews on. We understand that this may not be convenient for all of our users. Our Volta Messenger system has been developed with the goal of providing the most secure communications platform available on the market today. We prioritize security in all our decisions.
I want to use multiple numbers with one Volta account
If you have a dual SIM phone, please note that you must still choose one number to verify with Volta. There is no option to have one Volta account with two phone numbers at the same time. Each phone number represents a unique Volta account.
But you if want, you can create multiple accounts, each with its own phone number, set passwords for them and alternate between accounts on the same device by signing out/signing in (app Settings → Your Profile section → Sign Out).
I want to use the same Volta account on multiple devices.
Volta Messenger can only be activated with one account on one device at a time. This means that if you will use your account on a different device, you will be automatically signed out of the first device. When getting signed out automatically, the default is for your call and chat history to be kept on the device, as though you had signed out manually and selected ‘Keep History’.
Please note, if you’re going to change your device, you can not take your history with you from your old device to your new one. Volta does not store communication history on any servers; the entire information is only kept on the user’s device. For maximum security, when you will change devices, you should sign out of your old device (app Settings → Your Profile section → Sign Out) and select ‘Delete History’.
First of all, sorry about your phone.
Good news: All of your information in the Volta Messenger app is encrypted with our military-grade, multi-level encryption, meaning that it will be essentially impossible for anyone to access any of the data in your Volta Messenger app, if you have signed out. If you did not sign out of the Volta Messenger app before you lost your device, you can easily sign out of your lost device simply by logging into your account one time from a new device. Also, you can contact us to freeze or delete your account in such cases. Common thieves usually throw out the SIM card immediately (the phone is harder to locate this way), then wipe the devices and sell them, so there isn’t much risk for the data in case of regular petty theft.
Bad news: Unfortunately, there’s currently no option to transfer your chat history between devices. So if you’re going to sign in to your account from a different device, your history will not be available. We have this measure in place for security reasons.
How to recover your account:
Download Volta Messenger on a different device and enter your phone number and password. When signing into your account on the new device, you’ll be logged out from the previous device. You can continue using your account, but your prior history, unfortunately, will not be available on the new device.
Once you block a contact in Volta Messenger:
• The blocked contact will
o No longer be able to call you or send you messages in Volta Messenger.
o Not see updates to your VoltaSecure profile photo.
o No longer see your last seen or online status in the app
• No Voltamessages will be delivered from you to the blocked contact
• Any calls you attempt to place through the app will not go through.
• Any messages sent to a contact who has blocked you will always show one check mark (message sent), and never show a second check mark (message delivered).
We have made blocking contacts as secure and convenient as possible. It is important to note though that the blocked contact is never notified that they have been blocked. We’ve made this intentionally ambiguous in order to protect your privacy when you block someone. Thus, we also cannot tell you if you are being blocked by someone else.
The unique SC Protocol makes Volta Messenger one of the lowest data consuming communications apps on the market. If your internet is expensive or if you want to save on data, you can turn on the mode called, “Low Data Usage” to minimize the amount of data consumed during calls and messaging. Disable this mode for the highest quality voice and video calls. With Low Data Usage mode, you can talk up to 7 minutes while using only 1 MB of Internet data. Switch on/off Low Data Usage mode by going to Settings → Low Data Usage → Enable/Disable.
Volta Messenger groups are a powerful communication tool for instant messaging. Here are a few key features that make them stand out:
• UNIFIED HISTORY- Edit your messages after posting, delete them so that they disappear for you or for everyone.
• CROSS-PLATFORM AVAILABILITY- Access your messages anytime, from any number of your mobile devices.
• INSTANT SEARCH- Find the message you’re looking for, even among millions and filter with contact and date.
• REPLIES- Easily reply or forward certain conversations and keep communication efficient, no matter the group size.
• SMART NOTIFICATIONS- Mute the group conversation or pin the conversation to get notifications only when people reply to your messages.
• FILE SHARING- Send and receive files of any type, up to 50MB in size each, access them instantly on your other devices.
To create a group in Volta Messenger, in the Chats screen, tap on the pencil icon → tap Create Group and then select group members from your contacts or by manually entering their name/number.
Once you have added all of the contacts to your new Group→tap Next → enter a Name for your new Group→ tap Create.
Congratulations! You created your Group! Now you can start sending them messages, files, etc.
The maximum group size in Volta Messenger is 50 participants.
How to add members
To add members to an existing group, tap on the group chat → tap on the group name to open profile→ tap on Add Members. You can add members even when you are not the initial creator of the group.
How to remove members
To remove member(s), tap on the group chat → tap on the group name→ long press the name of the group member you want to remove (Android) → or tap edit on the top right corner → slide left on the group member to delete (iOS).
The removed member and all other group members will be notified that you have removed this member and the removed member will no longer receive notifications from your group. You can remove members even when you are not the initial creator of the group.
To leave a group simply open the group chat → tap on the group name → open the group profile info → scroll down → tap on Leave Group. After leaving a group you will no longer receive notifications from the group.
To view a group’s profile info, open the group chat → tap on the group name → you’ll get to the group profile page → there you’ll see a Group Settings button → tap on the Group Settings button → configure the admin settings there: Admins, who Edits Group Name, Who can add Members.
Please note – by default all members are Admins when the group is first created, until one of the group members changes these settings. When leaving a group of which you’re an admin, you’ll be asked to select another team member as an admin.
You can choose who sees your status in the app by going to Settings → Privacy → enable/disable Show My Online Status, Show When I’m Typing or Show Seen Status.
Remember that you won‘t see Last Seen timestamps for people with whom you don’t share your own.
Volta Messenger has some of the most advanced encryption and security architectures of any messaging app in the world today. Volta uses multi-layer encryption, including end-to-end encryption, securing the entire journey of your content and metadata, from start to finish, and during transport. Only you and the recipient can see the messages and files you send each other. Volta does not store your messages on any servers, so neither Volta, nor any third parties, have any access to any of your communications because everything is serverless.
You can edit or delete your messages after sending them so that they disappear for you or for everyone.
iOS: To edit or delete messages, go to Chats → open any chat → long press on a message → choose an action (Copy, Forward, Reply, Edit, Delete, Share via… or More. If you want to select multiple messages → select More → select as many messages as you want and Delete or → select Delete All.
Android: To do so go to Chats → open any chat → tap on a message → choose an action (Copy, Forward, Reply, Edit, Delete, Share via… If you want to select multiple messages → long press → select as many messages as you want → Delete them.
Delete for Me/ Delete for Everyone
Delete for Me deletes your selected messages from your side (your phone). You can choose Delete for Me to delete any message (yours or a recipient’s) anytime you want.
Delete for Everyone deletes messages from your phone and the recipient’s phone or group’s phones. You can only select Delete for Everyone for messages that you sent in the chat yourself, within 3 days of sending them.
If you or a recipient has deleted a message or you have lost access to any conversation for any reason, Volta cannot help you recover messages, regardless of how important they are. Volta cannot help because Volta does not store anything. We are serverless. And you cannot request information or messages about someone else. Volta does not have access or any records about any user.
Ever wish you could write something down but don’t have the time?
Just send yourself a message with the Volta Messenger app. To send media files or voice and text messages to yourself, go to your app Settings → Personal Messages → write to yourself. Or find your messages in the Chat section if you’ve already been messaging yourself.
Open a chat and click on the + icon →You will have options to send photos, videos, your location, contacts, links or any documents or other files → tap the Clip icon → attach files. For iOS devices, you can attach different kinds of files from your iCloud or Dropbox. For Android devices, you can choose files from the device storage. The maximum file size that can be transferred is 50MB.
When you look at the companies that provide free apps, almost all of them are engaged in what has been called, “the surveillance economy”. This means that in return for providing users with a free app, these companies collect data from their users’ devices – and not just on how their app is used. Most free apps today collect everything they can access on your device – your location, your contacts, websites you visit, your purchase history, your health information, payment methods – anything and everything they can. And they really don’t give you a choice.
We all accept the Terms of Service of free apps without reading them every day – who wants to try to sort out all of that legalese?
Unfortunately, if you review the details of the terms of service of almost all free apps, by using their apps, you agree to allow them to collect any and all data on your device and use it in any way they want. This means that these companies can collect any information they want from your device and then sell it to anyone willing to pay them money for it – and that is exactly what they do every day.
We formed Volta with the sole purpose of empowering you to take back control of your personal data – enabling you to enjoy the convenience of a digital lifestyle without having to give up your freedom.
Tech companies, governments, mobile operators and cybercriminals are constantly innovating to find new ways to collect and use your personal data. Because of this, Volta will continue to innovate to stay one step ahead and help you take back control of your personal data.
Constant innovation requires constant investment. And that is why Volta has decided to ask you to pay a monthly or annual membership fee for some of our offerings. With your membership fees, Volta will continue to innovate, improving the capabilities of our current technologies and services, while expanding our portfolio of offerings, empowering you to take back control of all of your personal data – your internet activity, your communications, your location, your financial information and much more. And as a member of Volta. you will get access to all of the innovative, new technologies and services we will introduce.
Try Volta now and take back control of your personal information.
A VPN is one of the best ways to mask your online activity. When using a VPN, your data connection is encrypted, so mobile operators, ISPs, governments, cybercriminals and other third parties cannot see the websites you visit, the messages you send and the files you download. A VPN also hides your IP address, helping to hide your location from websites and others that utilize your IP address to determine your location.
Unfortunately, many providers of VPN services do not invest as heavily in developing their VPN infrastructure as Volta. As a result, users often experience slow-downs in their internet connections.
Worse, many providers of VPN services actually monitor their users’ activity and collect all their users’ personal data themselves, using it to advertise to their users, as well as selling their users’ data to companies, governments and other third parties without caring who they are or even how they plan to use that personal data.
We founded Volta with the sole purpose of empowering you to take back control of your personal information – enabling you to enjoy the convenience of a digital lifestyle without having to give up your free will.
With that objective in mind, we made the decision early on that Volta will never collect our users’ personal information. Because we don’t collect our users’ personal information, we can’t sell it, the government can’t demand it and cybercriminals can’t steal it.
As a part of that decision to never collect our members’ personal information, Volta made the decision to develop all of our technologies and services based on ‘Ignorance by Design’. This industry term means that all of Volta’s technologies and services are designed so that even if someone (i.e. – the government) tried to force us to collect your data, we do not have access to any of our members’ personal information or internet activity. As a result, we can never provide that information to anyone, and hackers can never break into our systems and steal it.
Volta ensures that you are protected, even from us. And VoltaProtect helps prevent unwanted eyes from spying on you and tracking your every move online. With VoltaProtect,
• Your IP address stays private, helping you to mask your location from websites and others that use your IP address to determine where you are.
• All of your internet activity will be encrypted, using our cutting-edge encryption algorithms that surpass the recommendations of the NSA.
• And you will be connected to one of our 5000+ servers in 16 countries worldwide, ensuring you always have the fastest connection possible.
VoltaProtect conceals your IP address, hiding your true location, while encrypting all of your online activity, and our wide range of servers around the world ensure you have the fastest possible connection – all together giving you the freedom to safely browse the internet whenever you want to from wherever you are.
With VoltaProtect, your personal data stays right where it belongs – in your control.
One of the founding principles of Volta is what we call our “No Logs” policy. This means that we refuse to collect, store or sell any of your personal data. Your email address, phone number and your billing information is the only information we collect, solely for the purpose of providing you services.
As a part of our No Logs policy, Volta has also made the decision to build “Ignorance by Design” into all of our technologies and services, meaning that it is impossible for us to access any of your personal information – your location, IP address, internet activity or any other personal information.
To prove that we do not collect your data in any way, we have engaged a professional audit firm to conduct an audit of all of our technology platforms. As soon as that audit will be complete, we will post a summary of the audit results on our website for you to review.
Volta empowers you to keep your information exactly where it should be – in your control.
We accept payments with credit cards and many crypto currencies.
For more information, refer to your order page and follow the steps needed to make a subscription payment. Available payment methods will be listed below the subscription packages.
The Taxes & Fees row in the Order Summary includes several different taxes and fees that we are obligated to pass on by the various jurisdictions in which we operate. These include but are not limited to
If we had a choice, we would of course prefer not to add these charges to your invoice. Unfortunately, we are obligated to include them in order to meet our tax and compliance requirements.
You may experience a delay in account activation due to the verification of your payment.
In the case that your payment was wrongly flagged for fraud, your payment will be reverted back to your credit card. To complete your purchase, please contact your credit card provider to resolve any open questions and then try again.
If you have any additional questions or would like any update on your payment method, please contact our support team.
Payments may fail for various reasons. In the event of a failed credit card payment, these tips may be useful:
If you tried to make a purchase with a credit card but your account is still inactive, this may be due to:
Crypto Currency Payments
A coupon may be applied at the time of purchase. When you select your plan and have verified your email address and phone number, then you will be taken to the Order Confirmation page.
On the Order Confirmation page is a box where you can enter your coupon code. After entering your coupon code, please tap the “Update Order” button.
Your subscription will automatically update to match the special subscription offer provided by your coupon.
If you run into any issues, please verify that you entered the coupon code correctly and try again. If it still does not work, please feel free to contact our Support team for help.
We accept most prepaid cards, as long as they contain all the information found on a regular credit card. If using a prepaid card, it must be registered online with an address and a name. Find more information about prepaid cards on the prepaid card’s user’s guide.
Most prepaid Visa cards are known to work, as well as some others. Some prepaid cards apply a conversion fee of about 3-5%, which is not included in our pricing.
If you are experiencing issues while making a payment, make sure your card allows international and recurring payments. We also recommend you clear your browser cache and disable any ad blocking, privacy or security browser extensions.
Please contact our support team and provide us with as much information as possible. By providing this information, we have a better ability to identify your payments. Helpful information includes:
Your payment information is kept and linked with your account in order for us to process membership renewals. However, your account is not linked with any of your online activity when connected to our services. If you wish to complete an anonymous payment, we recommend you use crypto currency.
Please wait while Volta processes your request.
To use Volta Private Mobile, please Get a SIM.
Without a Volta SIM, you will be unable to use Volta Private Mobile.