We are here to help you all day, every day.
Dealing with slow connection, can’t access certain websites, or having trouble logging into your Volta Protect app? We’ll sort it out.
Whenever you need some help with tools from Volta, you can find it at the Support link in all of our apps and on the Help page on our website.
We offer three main ways to get the answers you are looking for:
Our FAQ (Frequently Asked Questions) on our Help page contains a vast collection of answers to all things Volta. To deliver excellent customer service, we need to make sure our Help section is welcoming, organized, and up to date. That’s why we put extra time and effort to improve our tutorials and continuously update the Help Center information.
When you open the Help Center, you can browse available topics by category, such as General Information or Volta Protect.
Although Volta’s apps are intuitive and easy-to-use, it’s still a tech service. It may be frustrating to get lost in a pile of information while trying to solve a connection, setup, or payment issue.
If you need direct assistance, send us a message from our Contact Us section on the Help page describing your issue.
Any technical difficulties while trying to connect or install the Volta app? Want to purchase a Member Offer but having difficulties? Curious about our logging policy? Feel free to contact our friendly customer service.
Please note the more details you provide in your message, the more relevant our advice will be. In any case, our support team will respond within 24 hours.
If you use Volta Messenger, our support team may respond to your message via the messaging capability of the Volta Messenger app. If you want to get help right away, please reply to that message on the app and chat with us.
Each of our customer support specialists has deep knowledge of Volta. They’re passionate about understanding users’ issues and helping them, so you will always receive top-quality service.